Privacy Policy

Vectorial AI Inc. ("Vectorial," "we," "us," or "our") operates the marketing website located at runvectorial.com (the "Website") and the application platform accessible at app.runvectorial.com and related subdomains under *.runvectorial.com (the "Platform"). This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By accessing or using the Website or Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of our services.

Our Core Privacy Commitment

We believe privacy is a fundamental right, not a feature. Vectorial is designed with a privacy-first architecture. We do not collect or store personal data from users or tenants who interact with the Platform (app.runvectorial.com and *.runvectorial.com). Your simulations, inputs, outputs, and platform activity are not shared with any third party.

Scope of This Policy

This Privacy Policy applies to:

  • The Website at runvectorial.com
  • The Platform at app.runvectorial.com and related subdomains under *.runvectorial.com
  • Email and other direct communications with our team

Definitions

The following terms are used throughout this policy:

  • Personal Data (or "Personal Information") means any information that identifies, relates to, or could reasonably be linked to an identified or identifiable natural person. We use these terms interchangeably unless a specific law requires otherwise.
  • Website refers to the publicly accessible site at runvectorial.com.
  • Platform refers to the application environment at app.runvectorial.com and all subdomains under *.runvectorial.com where users and tenants interact with Vectorial's product.
  • Device means any internet-capable hardware used to access the Website, including computers, smartphones, and tablets.
  • Cookies are small data files stored on your Device by a web browser when you visit a website.
  • Service Provider means a third-party entity that performs services on our behalf, such as website hosting or analytics.
  • You means the individual visiting the Website, or the legal entity on whose behalf the individual acts.

Information We Collect

Information you provide voluntarily

If you choose to contact us, request a demo, or subscribe to communications, you may provide information such as your name, email address, company name, or job title. We only collect this information when you actively and voluntarily submit it.

Information collected automatically on the Website

When you visit runvectorial.com, we may automatically collect limited technical data, including:

  • IP address (anonymized where feasible)
  • Browser type and version
  • Operating system
  • Referring URL and pages visited on the Website
  • Date, time, and duration of your visit
  • Device type and screen resolution

This data is collected through analytics tools and is used solely to understand aggregate traffic patterns and improve our Website.

Cookies and Tracking Technologies

The Website may use cookies and similar technologies for the following purposes:

  • Essential cookies — required for basic Website functionality such as session management and security. These do not require consent.
  • Analytics cookies — used to understand how visitors engage with the Website in aggregate. These are only deployed where your consent is obtained, as required by applicable law.

We do not use advertising cookies, remarketing pixels, or cross-site tracking technologies. We do not sell cookie data to third parties.

You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to browse the Website. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

How We Use Collected Information

Where we do collect information (on the Website or through direct communications), we may use it to:

  • Respond to your inquiries or requests
  • Provide information about our products and services that you have requested
  • Analyze aggregate Website traffic to improve content and user experience
  • Maintain the security and integrity of the Website
  • Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

Sharing of Information

We do not sell, rent, or trade your Personal Data. We may share limited information only in the following circumstances:

  • Service Providers — we may share data with trusted third-party vendors who assist us in operating the Website (e.g., hosting, analytics), subject to contractual obligations that require them to protect your data and use it only for the specified purpose.
  • Legal requirements — we may disclose information if required by law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of Vectorial, our users, or the public.
  • Business transfers — in the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:

  • Contact form submissions and email correspondence: retained for up to 24 months from the date of last communication, unless an ongoing business relationship exists.
  • Website analytics data: retained in anonymized or aggregated form for up to 24 months.
  • Server logs: retained for up to 12 months for security and troubleshooting purposes.

When the applicable retention period expires, we securely delete or irreversibly anonymize the data. Residual copies in encrypted backups are purged according to our standard backup rotation schedule and are not actively processed.

Data Security

We implement commercially reasonable technical and organizational measures to protect the information we hold against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and regular security assessments.

However, no method of electronic transmission or storage is completely secure. While we take every reasonable precaution, we cannot guarantee absolute security.

International Data Transfers

Vectorial is based in California, United States. If you access the Website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Where required by applicable law, we ensure that such transfers are subject to appropriate safeguards, including standard contractual clauses or other legally recognized mechanisms.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data, including the right to:

  • Access the Personal Data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your Personal Data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request data portability in a structured, machine-readable format

To exercise any of these rights, please contact us at tech@runvectorial.com. We will respond to verified requests within the timeframe required by applicable law (typically 30 to 45 days).

California residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know what categories of Personal Information we collect and the right to opt out of the sale or sharing of Personal Information. We do not sell or share (as those terms are defined under California law) your Personal Information.

European Economic Area, United Kingdom, and Switzerland (GDPR/UK GDPR)

If you are located in the EEA, UK, or Switzerland, our legal basis for processing your Personal Data is either your consent (for analytics cookies), the performance of a contract, or our legitimate interest in operating and improving our Website. You also have the right to lodge a complaint with your local supervisory authority.

Children's Privacy

Our Website and Platform are not directed at individuals under the age of 16. We do not knowingly collect Personal Data from children. If we become aware that a child under 16 has provided us with Personal Data, we will take prompt steps to delete such information. If you believe a child has provided us with their data, please contact us immediately.

Third-Party Links

The Website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Effective date" at the top of this page and, where required by law, provide additional notice (such as via email or a prominent notice on the Website).

We encourage you to review this Privacy Policy periodically. Continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at: